awanderingbard: (BB: Oh No!)
[personal profile] awanderingbard
My laptop, the brand new one, started behaving like the old one did before my father suggested I just buy a new one (a legitimate thought, that one was old and sucky anyway). I woke up to Windows informing me it needed to update, and I naively agreed, and when it restarted, every time I opened an Internet browser, it BSOD'd me. This is exactly what happened to my old laptop, and in neither case can I figure out what the hell is going on. I have never had this happen in my entire twenty some years of being a computering girl, and I started when I was four. Now it's happened twice on two different laptops within a month. Rolling back to a restore point has not helped, and I cannot get anything useful on the Internet, and my brother said he would come over around 3:30 and it is now six and he is not here, nor answering his phone. So, I have decided to reinstall Windows and see if that helps. I haven't owned the laptop for long, and almost all my important stuff is still on my thumb drive from moving it over, so it seemed like the best option. I hope it helps, as I am very stumped.

On the upside, I now I have a fic bunny of a tech support!Q nature. But I can't write it, because my laptop is stupid!

This has been a hissy fit, thank you for listening.

Date: 2014-01-18 11:30 pm (UTC)
aelfgyfu_mead: Aelfgyfu as a South Park-style cartoon (Default)
From: [personal profile] aelfgyfu_mead
Your brother was supposed to help you and now is three hours late and not answering his phone? HE HAS DESPAIRED OF WINDOWS.

I wish I could say something helpful, but I'm a Mac person. A Mac person who recently spent 90 minutes dealing with a Microsoft Excel problem: the first 75 minutes looking for online help following the authoritative-sounding advice there only to improve nothing, and the remaining 15 doing it my own way and getting it done right.

On second thought, you might want to be very careful with advice you find online.

Good luck!

Date: 2014-01-18 11:39 pm (UTC)
From: [identity profile] joonscribble.livejournal.com
So sorry to hear about your computer woes. I wish I had something practical to say but as I'm also the one who didn't even know what drivers were I've got nothing other than sympathy.

Date: 2014-01-19 01:33 am (UTC)
From: [identity profile] shadowfireflame.livejournal.com
*hugs* I really hope your brother can figure it out...

Date: 2014-01-19 03:08 pm (UTC)
From: [identity profile] awanderingbard.livejournal.com
Frankly, I think he just forgot he agreed to do it. He never showed up.

I've literally never had any trouble with Windows, and we've always used it. This is the first time. But since I started using the old laptop, and the new one, I've been exposed to Windows 7 and 8. I was till using Windows XP on my PC, and so it may just be that new Windows does, in fact, suck as much as they say it does. It's certainly counterintuitive, but I don't know if that's because I've never used it before. If I wasn't so used to doing it a different way, it might be easier.

I've reinstalled Windows, and now it seems *knock on wood* to be okay. But I can't do that every time it happens, so I hope it doesn't happen again.

Date: 2014-01-19 03:09 pm (UTC)
From: [identity profile] awanderingbard.livejournal.com
Thank you for the sympathy. I think it's okay, now. I've reinstalled, and no more crashes, so far. *fingers crossed*

Date: 2014-01-19 03:09 pm (UTC)
From: [identity profile] awanderingbard.livejournal.com
He never showed, but I think I've got it fixed now. Thanks for the love!

Date: 2014-01-20 02:27 am (UTC)
From: [identity profile] ericadawn16.livejournal.com
For two or three days around an update, my computer tends to suck as the update gets configured and Flash and my other programs have to figure out how to deal with it.

Then, it's usually good until the next update so now as long I only get that abnormal Start screen once and the suckiness stops after three days, I don't worry about it.

Date: 2014-01-20 03:00 am (UTC)
From: [identity profile] awanderingbard.livejournal.com
It definitely seems to be the combination of a Windows update followed by a Flash update that makes the issue, but unfortunately, in my case, the computer isn't really operable afterwards. I mean, unless I don't want to use an Internet browser. It must be a Windows 7/8 thing, as I never had this problem with XP.

I hope I don't have to reinstall after every update.

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